• contact@vintagejaggery.in

Return Policy

Return Policy for Vintage Jaggery

At Vintage Jaggery, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your order, we have a hassle-free return policy to make your shopping experience seamless. Please read the following guidelines carefully:

Eligibility for Returns:

  • We accept returns on any item that is returned in its original condition, unopened, undamaged, and unused.
  • Returns must be initiated within 7 days of the delivery date.

How to Initiate a Return:

  1. Contact Us: Send an email to contact@vintagejaggery.in with the subject line "Return Request - [Order Number]."
  2. Provide Details: In the email, include your order number, the item(s) you wish to return, and the reason for the return.
  3. Wait for Confirmation: Our customer support team will review your request and provide further instructions within 48 hours.

Return Instructions:

  1. Secure Packaging: Please ensure that the item is securely packaged to prevent damage during the return shipping process.
  2. Include Documentation: Include a copy of the order invoice or confirmation email with the returned item.

Return Shipping:

  • Customers are responsible for the cost of return shipping.
  • We recommend using a trackable shipping service to ensure that the return is received.

Refund Process:

  • Refunds will be processed once the returned item is received and inspected.
  • Refunds will be issued to the original payment method.
  • Please allow 7-10 business days for the refund to reflect in your account.


  • Perishable goods, personalized items, and opened or used products are not eligible for return.
  • Vintage Jaggery reserves the right to refuse returns that do not meet the eligibility criteria.

Contact Information: For any further assistance or inquiries regarding returns, please contact us at contact@vintagejaggery.in.

Vintage Jaggery reserves the right to update or modify this return policy at any time without prior notice. It is advisable to review this policy periodically for any changes.